Terms of Service

Please read these terms carefully before using our services or website.

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing our website, scheduling an appointment, or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Services Provided

A Pretty Girl Matter, LLC provides permanent makeup services including but not limited to:

  • Microblading and powder eyebrows
  • Permanent eyeliner
  • Lip blushing and lip liner
  • Color correction services
  • Touch-up and maintenance services
  • Tiny tattoo services

All services are performed by licensed professionals in accordance with state and local regulations.

3. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete health information
  • Follow all pre-care and aftercare instructions
  • Arrive on time for scheduled appointments
  • Disclose any medications, allergies, or medical conditions
  • Inform us of any changes to your health status
  • Be at least 18 years of age or have parental consent
  • Not be pregnant or breastfeeding (for certain procedures)
  • Pay all fees in accordance with our payment terms

4. Health and Safety

Your health and safety are our top priorities. We reserve the right to:

  • Refuse service if you are not a suitable candidate
  • Require medical clearance for certain conditions
  • Postpone or cancel procedures for health reasons
  • Modify procedures based on your individual needs

All equipment is sterilized and single-use needles are used for each client. We follow strict sanitation protocols in accordance with health department regulations.

5. Informed Consent

Before any procedure, you will be required to sign an informed consent form acknowledging that you understand the risks, benefits, and potential complications of permanent makeup procedures. This includes understanding that results may vary and that touch-up sessions may be necessary.

6. Payment Terms

Payment is due at the time of service unless other arrangements have been made. We accept:

  • Cash
  • Credit and debit cards
  • Approved financing options (Cherry, Klarna, PayPal Credit)

Prices are subject to change without notice. Any additional services or modifications may incur additional charges.

7. Appointment Scheduling and Cancellation

Appointment scheduling and cancellation policies:

  • Appointments must be scheduled in advance
  • A deposit may be required to secure your appointment
  • Cancellations must be made at least 48 hours in advance
  • Late cancellations or no-shows may result in forfeiture of deposit
  • Rescheduling is subject to availability
  • We reserve the right to cancel appointments due to unforeseen circumstances

8. Results and Expectations

Permanent makeup results vary from person to person based on skin type, lifestyle, and individual healing processes. We cannot guarantee specific results or longevity of procedures. Touch-up sessions are typically recommended 4-8 weeks after the initial procedure and may be required for optimal results.

9. Photography and Marketing

By signing our consent forms, you agree to allow us to photograph your procedures for our portfolio, marketing materials, and educational purposes. If you prefer not to be photographed, please inform us before your appointment.

10. Limitation of Liability

A Pretty Girl Matter, LLC and its employees shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific service in question.

11. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of A Pretty Girl Matter, LLC and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

12. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with the laws of North Carolina. Both parties agree to attempt mediation before pursuing legal action.

13. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website and will become effective immediately upon posting. Your continued use of our services constitutes acceptance of any modifications.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

A Pretty Girl Matter, LLC

4040 Barrett Drive Suite 3
Raleigh, NC 27609

Phone: (919) 441-0932

Email: victoria@aprettygirlmatter.com